Dick Smith’s collapse has left some Australians holding worthless gift cards. Picture: Matt Garrick
COLES has agreed to exchange Dick Smith gift cards bought from its supermarkets, in a major win for those left out of pocket by the electronic retailer’s collapse.
Announced this morning, the “gesture of goodwill” will mean many of the gift cards given as Christmas presents, some running into the thousands of dollars, will no longer be worthless.
The supermarket giant has also written to the administrator of Dick Smith, McGrath Nicol, urging it to honour outstanding gift cards.
It comes after furious customers blasted Coles and Woolworths for selling the gift cards, including those with a 10 per cent bonus offer, while Dick Smith was in financial strife.
The electronics retailer called in administrator McGrath Nicol on Tuesday, and its lenders appointed receiver Ferrier Hodgson.
Ferrier Hodgson announced that it would not be honouring gift cards or deposits, prompting a public outcry.
Unredeemed Dick Smith gift cards bought at Coles from July 1 last year can be exchanged, with proof of purchase, by filling out a redemption form, available online or by calling 1800 061 562, by February 29.
More to come.
dana.mccauley@news.com.au
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